Southwest Airlines Incident Highlights Cracks in Federal Oversight
(Bruce Bennett/Getty Images)
The five-foot tear in the roof of a Southwest 737 last week has brought renewed attention not only to the problem of aging planes, but also to problems in oversight of the airline industry.
In a report that received limited attention when it was released in December, the Transportation Department’s inspector general raised questions about the Federal Aviation Administration’s safety checks of airliners. According to the report, the agency had failed to perform on-time inspections of the major airlines in more than 300 instances [PDF] between fiscal years 2005 and 2009.
Its record was the worst with Southwest: "The Southwest Airlines inspection office missed the most inspections at the required time intervals,” the report said.
The FAA said in a statement at the time that it had made several changes to its inspection program and "is confident in its ability to oversee the National Aerospace System."
In 2008, the FAA faced criticism from investigators for acting too cozy with the airline industry. In particular, its relationship with Southwest had been described by the inspector general as an "overly collaborative relationship."
That conclusion came after two former FAA inspectors-turned-whistleblowers exposed a number of problems with the agency's oversight of Southwest. Among them: The agency had allowed Southwest to operate Boeing 737s that had not undergone mandatory inspections to detect cracks. Six of those planes were later found to have them, and the company settled with the FAA for $7.5 million.
A 2008 government report also found FAA oversight lagging as major airlines increasingly outsourced maintenance work to contractors in a drive to lower costs.
Cracks in the fuselage, or the body of the plane, are believed to have caused Friday's emergency aboard Flight 812. The National Transportation Safety Board is still investigating but has said that the 15-year-old aircraft had "pre-existing fatigue" along the entire length of the tear. A former member of the NTSB told the Wall Street Journal that existing inspection procedures "weren't adequate to uncover" the problems.
The FAA is issuing an emergency directive today requiring airlines to conduct safety inspections on older models of the 737 after inspections over the weekend detected cracks on three more Southwest 737s. It has issued a number of directives over the years aimed at addressing concerns about cracks in aging Boeing 737s. Most of the U.S.-registered planes to which the latest directive applies are operated by Southwest.
Southwest has said that the particular cracks on Flight 812 are “a new and unknown issue." The company said the plane involved in Friday’s incident had undergone all required inspections. It also shifted the focus to Boeing: "This is a Boeing-designed airplane. This is a Boeing-produced airplane," a Southwest spokeswoman told the AP. "It's obviously concerning to us that we're finding skin-fatigue issues."
Boeing did not comment to the AP. Agence France Presse reported yesterday that Qantas, an Australian airline, is putting its aging Boeing 737s up for sale, intending to replace them with a newer model.
Get Updates
Our Hottest Stories
- Donations to Scott Walker Flagged as Potential Fraud
- In Race For Better Cell Service, Men Who Climb Towers Pay With Their Lives
- Billion Dollar Bait & Switch: States Divert Foreclosure Deal Funds
- Pardon Attorney Torpedoes Plea for Presidential Mercy
- Patient Died at New York VA Hospital After Alarm Was Ignored
- Finding Oscar: Massacre, Memory and Justice in Guatemala
- Introducing the ProPublica Patient Harm Community on Facebook
- Built for a Simpler Era, OSHA Struggles When Tower Climbers Die
- Got Student Loans? Share Your Documents With Us
- Remember Stuxnet? Why the U.S. is Still Vulnerable
- Donations to Scott Walker Flagged as Potential Fraud
- Pardon Attorney Torpedoes Plea for Presidential Mercy
- In Race For Better Cell Service, Men Who Climb Towers Pay With Their Lives
- Air Force Pilots Balk at Flying the World’s Most Expensive Fighter Jet
- Watchdog Group Calls for Probe of Lobbyists Behind Congressional Trip to Taiwan
- Patient Died at New York VA Hospital After Alarm Was Ignored
- Billion Dollar Bait & Switch: States Divert Foreclosure Deal Funds
- Broadcasters Sue to...Block Transparency
- Happy Graduation! Here's The Best, Most Depressing Journalism on Student Debt
- Remember Stuxnet? Why the U.S. is Still Vulnerable







8 comments
makesenseofit
April 5, 2011, 6:11 p.m.
The real story is about the neglect of proper inspections of airplanes.
Wm.Stacey
April 5, 2011, 7:32 p.m.
You should investigate where the aircraft are inspected and
maintained.
B. Rutgers
April 5, 2011, 8:18 p.m.
This probably has more to do with the maintenance and flight hours than the design of the aircraft. The shift to outside maintenance gives the airlines someone else to blame if there is an issue, and breaks the chain of communication. A recent report on outside maintenance highlighted the corner-cutting and replacement of recommended parts with cheaper, lower quality substitutes. All it takes is one lose bolt at 35000ft.
I like the 737. I thought it handled turbulence well and didn’t feel so closed-in. I think these issues are going to continue in other models as well. You can only cut corners for so long. Not every landing is a good landing.
B. Rutgers
April 5, 2011, 8:49 p.m.
Come to think of it, my kids fly SW, and Alaska, all the time. The LA to Bay Area, to Portland, etc, visiting loop they hop around on is predominately 737’s. I want to know more. I would like to see a solution. Iffy Aircraft maintenance is absolutely unthinkable. Anyone who has flown thier own plane knows you never, never neglect the schedule prescribed.The stakes are too HIGH.
Manuel
April 6, 2011, 8:30 a.m.
A priest in Latin America once said;
A society run on profits alone can not be just.
In this case it can not be safe either I may add.
mikey
April 6, 2011, 9:14 a.m.
I have a friend that is a highly certified aircraft mechanic that has predicted this cost saving low cost “outsourced maintenance work” for some time. He changed airlines and jobs because of this, He would not sign his name to work or equipment on aircraft that was not properly done or replaced.
He stated that if something went wrong the airlines would say so sorry and just blame a semi-skilled half assed certified contract worker, the manufacturers or the FAA.
That’s the plausable deniable risk that the airline CEO’s and and the deregulation boyz are prepared to take at your expense for a profit which everyone in the business knows about but is afraid to speak out about for fear of their jobs, their careers and livelyhoods.
It’s unoffically called an acceptable management risk.
Sorry about the typo’s…in a rush
Good luck
Bob Burns
April 6, 2011, 10:17 a.m.
You have to wonder what Southwest’s pilots and flight attendants must be thinking when these kinds of things occur. These people are as uninformed as the passengers who sit in back and trust that the company is doing the right thing when it comes to safety.
m.a.s.
April 6, 2011, 5:40 p.m.
So the regulators for airlines were too cozy with those whom they were supposed to be regulating…like the regulators for oil drilling in the gulf and the same m.o.
Perhaps this is left over from the George W. Bush era…in which case it’s about time for government regulators to get regulated so all us little people can stop living in fear.