One of the central pieces of BP's program to make amends after the Gulf oil spill disaster was a claims system to compensate individuals and businesses that lost money. Although nearly $3 billion has been paid out, there have been chronic delays that have caused frustration and serious economic hardship to claimants.
Kenneth Feinberg said he recognized shortcomings in communicating with claimants and promised to give them more information going forward.
Some claimants from the Gulf oil spill have been waiting for months without a decision, and claims czar Ken Feinberg says the problem is in deciding, ‘What should we do with that claim?’
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Acknowledging his operation should be doing a better job of providing information, the claims czar promises to deploy more agents in the Gulf to respond to desperate claimants.
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A decision by Kenneth Feinberg, the Gulf compensation czar, to no longer consider proximity to the spill in claims eligibility is particularly beneficial to hotels and restaurants in southern Florida that claimed a decline in tourism, though oil never arrived on their beaches
Gulf spill claims czar Kenneth Feinberg says his operation has eliminated backlog of older claims, but claimants still report problems.
The pace of BP claims payments is called unacceptably slow, and the official in charge promises new procedures to speed up the program.
Some claimants, frustrated by the wait in their applications for funds in the Gulf Coast to be adjudicated by claims czar Kenneth Feinberg, are turning to a little-known alternative fund administered by the Coast Guard.
Just two weeks into the Gulf oil spill claims process, payout czar Ken Feinberg admits the promises of payments within 48 hours or seven days are unrealistic, and apologizes for letting people down.
If you are working (or previously worked) for BP, the GCCF, Worley, ESIS, BrownGreer, the Garden City Group or any of the other subcontractors or temp agencies that have helped with the claims process, we want to hear about your experience.