Erin Smith

Engagement Reporter

Erin Smith was an engagement reporter at ProPublica.

She previously worked as a newspaper investigative reporter before a brief stint producing investigations for local television news stations. She was part of the team at the Boston Herald awarded a Sigma Delta Chi Award for coverage of the 2013 Boston Marathon bombings and also won a Sigma Delta Chi Award for her 2014 coverage of systemic failures in Massachusetts foster care. In 2020, she won a National Murrow Award after a two-year investigation into engine fires in Kia and Hyundai vehicles, which led the automakers to issue recalls for more than a million cars and SUVs.

How Your Shadow Credit Score Could Decide Whether You Get an Apartment

The vast tenant screening industry is subject to less regulation than credit scoring agencies, even though experts warn that algorithms could introduce racial or other illegal biases that can prevent people from getting housing.

What to Do If Your Electricity Is Shut Off in Michigan

During the pandemic, Michigan’s largest utility provider shut off power to people behind on their bills hundreds of thousands of times. Here’s what to know about your rights when it comes to energy companies, and what to do if they’ve been violated.

Landlords Use Secret Algorithms to Screen Potential Tenants. Find Out What They’ve Said About You.

When you apply for housing, some screening companies plug your personal details into algorithms and rate you as a potential tenant. These scores can have a huge impact on your life when you’re trying to get approved for an apartment.

Have You Had Trouble Renting an Apartment and Don’t Understand Why? It Might Be Your Tenant Screening Score.

Did a tenant screening company, such as LeasingDesk, On-Site, Credco or RentGrow, send you a score or report? We want to understand their effect on tenants.

Are You Having Trouble Paying Electric Bills in Detroit? Please Share Your Story.

An energy provider based in Detroit shut off 80,606 electric accounts last year, even during the hottest and coldest months of the pandemic. Without electricity, people suffer. If you’re a customer of a Detroit-area electric provider, we want to hear from you.

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