Ken Armstrong

Reporter

Ken Armstrong is a reporter at ProPublica. In 2022, his story with Raquel Rutledge on the intersecting lives of a landlord and a tenant won the National Magazine Award for feature writing. In 2021, he reported with Meribah Knight on a Tennessee county where hundreds of children were illegally jailed. In 2018, his reporting with Christian Sheckler on the criminal justice system in Elkhart, Indiana, led to the police chief’s resignation and to two officers being convicted of felony civil rights charges.

In his career, Armstrong has won or shared in four Pulitzer Prizes. On five other occasions he was a Pulitzer finalist.

At The Marshall Project, Armstrong partnered with ProPublica’s T. Christian Miller on a story about a woman who was charged with lying about being raped. That story won the 2016 Pulitzer for explanatory reporting and became a “This American Life” episode, a book and an eight-part Netflix series, “Unbelievable.” The radio episode and Netflix series both won Peabody Awards.

At The Seattle Times, Armstrong won the 2012 Pulitzer for investigative reporting for a series with Michael Berens that showed how the state of Washington steered Medicaid patients to a cheap but unpredictable painkiller linked to more than 2,000 deaths. He also shared in two staff Pulitzers for breaking news.

At the Chicago Tribune, Armstrong’s reporting with Steve Mills on the failures of Illinois’ death penalty system helped prompt the state’s governor to halt executions and commute 167 death sentences, the largest blanket clemency in the modern era of capital punishment.

In 2009, Armstrong received the John Chancellor Award from Columbia University for lifetime achievement. His book with Nick Perry, “Scoreboard, Baby: A Story of College Football, Crime, and Complicity,” won the Edgar Allan Poe Award for nonfiction. Armstrong has been a Nieman fellow at Harvard and the McGraw professor of writing at Princeton. He is a graduate of Purdue, where, in 2018, he received an honorary doctorate.

Customer Service Company That Worked With Disney, Comcast Will Pay $2M to Workers to Settle Lawsuit Over Pay Practices

The D.C. attorney general settled with Arise Virtual Solutions for misclassifying workers as “independent contractors.” The action followed a ProPublica story that outlined the violations.

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What Happens When Prosecutors Offer Opposing Versions of the Truth?

An unusual recent court decision offered harsh criticism of a behavior that has left dozens of men condemned to death since the 1970s, spotlighting cases where prosecutors offered claims that contradicted what they said elsewhere.

How “The Kids of Rutherford County” Sets Investigative Reporting to Music

Experimentation was key in creating the score for our four-part narrative podcast series, produced in collaboration with Serial.

In 2018, We Reported on an Abusive Cop. He Was Just Sentenced to a Year in Prison.

Five years after ProPublica and the South Bend Tribune partnered to investigate police misconduct in Elkhart, Indiana, reporter Ken Armstrong reflects on the incremental but powerful impact journalism can have on communities.

Another Police Officer Pleads Guilty to Punching Handcuffed Man

The conviction is the latest development in the extensive fallout from an investigation into the criminal justice system in Elkhart, Indiana, by ProPublica and the South Bend Tribune.

The Landlord & the Tenant

A young mother rents a house near Milwaukee. The previous tenant tells her, “Baby, they shouldn’t have let you move in.”

Juvenile Detention Center That Illegally Jailed Kids Now Will Answer to an Oversight Board

The board is being put in place after a Nashville Public Radio/ProPublica investigation detailed how Tennessee's Rutherford County was jailing children at rates unmatched in the state.

Draft Overturning Roe v. Wade Quotes Infamous Witch Trial Judge With Long-Discredited Ideas on Rape

Justice Alito’s leaked opinion cites Sir Matthew Hale, a 17th-century jurist who conceived the notion that husbands can’t be prosecuted for raping their wives, who sentenced women to death as “witches,” and whose misogyny stood out even in his time.

Tennessee Judge Who Illegally Jailed Children Plans to Retire, Will Not Seek Reelection

Since 2000, Judge Donna Scott Davenport has overseen juvenile justice in Rutherford County. Following reporting from Nashville Public Radio and ProPublica, public outcry and a bill seeking to oust the judge, Davenport announced her retirement.

New Documents Prove Tennessee County Disproportionately Jails Black Children, and It’s Getting Worse

Newly obtained reports show that Black children in Rutherford County are locked up more than twice as often as population size would suggest. And as the rest of the country has made progress on racial disparities, the county has gotten far worse.

Tennessee Children Were Illegally Jailed. Now Members of Congress Are Asking For an Investigation.

Government officials called Rutherford County’s juvenile justice system a “nightmare” that “boggles the mind.” They are demanding answers about why children were “unjustly searched, detained, charged, and imprisoned.”

Outrage Grows Over Jailing of Children as Tennessee University Cuts Ties With Judge Involved

In the days following a ProPublica and Nashville Public Radio report on juvenile justice in Rutherford County, the president of Middle Tennessee State University told staff Judge Donna Scott Davenport “is no longer affiliated with the University.”

Black Children Were Jailed for a Crime That Doesn’t Exist. Almost Nothing Happened to the Adults in Charge.

Judge Donna Scott Davenport oversees a juvenile justice system in Rutherford County, Tennessee, with a staggering history of jailing children. She said kids must face consequences, which rarely seem to apply to her or the other adults in charge.

A New Suit Seeks to Turn Arbitrations, a Tool of Big Corporations, Against a Top Customer Service Provider

Arise Virtual Solutions has been accused of cheating its vast network of customer service agents. The suit, which cites ProPublica’s reporting, seeks a decision that could trigger a wave of tiny legal actions against Arise.

“We’re Not Allowed to Hang Up”: The Harsh Reality of Working in Customer Service

In their own voices, seven customer service representatives reveal what it’s like being caught between abusive callers and demanding employers.

All a Gig-Economy Pioneer Had to Do Was “Politely Disagree” It Was Violating Federal Law and the Labor Department Walked Away

An Obama administration Labor Department investigator estimated that Arise Virtual Solutions owed its network of 20,000 customer service agents $14.2 million. The company paid nothing.

Do You Work in Customer Service? We’d Like to Hear About Your Work-From-Home Jobs.

Have you worked with a contractor such as Arise, Sykes, LiveOps or Concentrix? We want to learn more about how customer service works at big companies like Apple, Intuit, Disney and Airbnb.

Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You

Arise Virtual Solutions, part of the secretive world of work-at-home customer service, helps large corporations shed costs at the expense of workers. Now the pandemic is creating a boom in the industry.

Health Officials Recommended Canceling Events with 10-50 People. Then 33,000 Fans Attended a Major League Soccer Game.

As COVID-19 fears grew, public officials and sports execs contemplated health risks — and debated a PR message — but let 33,000 fans into a Seattle Sounders soccer match, emails show.

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