Development Coordinator

We are not currently accepting applications for this position.

ProPublica is seeking an experienced, self-motivated and well-organized professional to join the New York headquarters as the Development Coordinator. The Coordinator will report to the Director of Development Services and gain valuable fundraising experience from our small, collegial development team. The primary role of the Coordinator is to process donations using Salesforce, Classy and other fundraising tools, respond to donor questions and produce acknowledgement letters. They will also assist with various donor communications, database projects, general administration for the development team and special projects as needed.

This is a great opportunity to join a dynamic team that works for a professional and rapidly growing nonprofit on the front line of digital journalism. We’re looking for a creative problem-solver willing to learn and grow with the position.

Responsibilities Include:

  • Processing donations into Salesforce database from mail, third-party platforms and donor-advised funds, carefully tracking contact information and donation details;
  • Managing matching gift inquiries, confirmations and paperwork;
  • Communicating with donors, including troubleshooting email and phone queries;
  • Producing accurate and timely acknowledgment letters;
  • Creating mailing lists for marketing and fundraising activities;
  • Assisting development staff with print mailings, both in-house and in partnership with a mail house;
  • Assisting with maintenance of Salesforce database including data hygiene; and
  • Providing general administrative support to the development staff, as needed.

Qualifications:

The ideal candidate should have a bachelor’s degree or equivalent, Salesforce or similar database experience and solid communication skills. Experience with Salesforce NPSP is a plus. The ability to take initiative, coordinate with others, and follow through in a dynamic and highly confidential environment is a must. Excellent organizational ability demonstrated in meeting deadlines, setting priorities, maintaining accuracy in details and working in cooperative but self-directed manner are also critical. A demonstrated proficiency with MS Office applications is essential. A sense of humor is also appreciated.

This is a full-time position based in New York City with work occurring during typical weekday business hours. Some in-office work will be required. Proof of vaccination is required to work in our office.

We are dedicated to improving our newsroom, in part by better reflecting the people we cover. (Here is a breakdown of our staff.) We are committed to diversity and building an inclusive environment for people of all backgrounds and ages. And we are taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people and people with disabilities. We are an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age or any other status protected under applicable law.

We will begin reviewing applications as we receive them, but we will continue to consider candidates as long as the posting remains live on our site.

Applicants must be eligible to work in the U.S.

Questions? E-mail [email protected]. No phone calls, please.

To apply, use this form.

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