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Health Insurance Hustle

The Confounding Way We Pay for Care

Americans pay insurance companies to make sure their medical needs are covered—and at a cost they can afford. But games, side deals and hidden incentives often result in higher costs, delays in care or denials of treatment.

Why Your Health Insurer Doesn’t Care About Your Big Bills

Patients may think their insurers are fighting on their behalf for the best prices. But saving patients money is often not their top priority. Just ask Michael Frank.

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