Addressing Rape in Four Minutes or Less: Dating App Reps Left Unprepared to Respond to Assault Victims

At OkCupid and other dating apps, moderators are expected to resolve customer claims of sexual assault in minutes — and with no special training.

by Brian Edwards, Elizabeth Naismith Picciani, Sarah Spicer and Keith Cousins, Columbia Journalism Investigations, May 17, 2021, 5 a.m. EDT