Capital One and Other Debt Collectors Are Still Coming for Millions of Americans

As the COVID-19 pandemic hit, Americans got protection from evictions, foreclosures and student debt. But debt collectors have continued to siphon off their share of paychecks from those who still have jobs.

These Hospitals Pinned Their Hopes on Private Management Companies. Now They’re Deeper in Debt.

At least 13 hospitals in Oklahoma have closed or experienced added financial distress under the management of private companies. Some companies charged hefty management fees, promising to infuse millions of dollars that never materialized.

This Treasury Official Is Running the Bailout. It’s Been Great for His Family.

Deputy Treasury Secretary Justin Muzinich has an increasingly prominent role. He still has ties to his family’s investment firm, which is a major beneficiary of the Treasury’s bailout actions.

This Billionaire Governor’s Been Sued Over Unpaid Bills. A Judge Just Ordered Him to Pay More.

On Wednesday, another company owned by Gov. Jim Justice was ordered to pay nearly $2.8 million in a judgment over unpaid bills. The ruling comes just weeks before West Virginia’s primary election, where Justice is campaigning for a second term.

A Closer Look at Federal COVID Contractors Reveals Inexperience, Fraud Accusations and a Weapons Dealer Operating Out of Someone’s House

The Trump administration has promised at least $1.8 billion to 335 first-time contractors, often without competitive bidding or thorough vetting of their backgrounds.

The Billionaire Governor Who’s Been Sued Dozens of Times for Millions in Unpaid Bills

Gov. Jim Justice is West Virginia’s richest man. Over the last three decades, lawsuits over unpaid bills have cost his constellation of companies more than $128 million in judgments and settlements.

See Who’s Taken Billionaire Gov. Jim Justice to Court Over Unpaid Bills

West Virginia Gov. Jim Justice, a billionaire and the state’s richest man, has a long list of debt-collection cases. In the most complete analysis of his legal record to date, ProPublica found dozens totaling more than $128 million.

The Financial Catastrophe That Coronavirus Brought to Small Towns

The federal government has abandoned America’s small towns as the coronavirus depletes their budgets. It’s flood season and local leaders have no idea how to help residents through natural disasters. “We do not see how we will survive,” one told us.

Another Private Jet Company Owned by a Trump Donor Got a Bailout — This One for $20 Million

The two private jet companies are among the first 96 airline companies disclosed as recipients of taxpayer funds under the CARES Act.

Whistleblower: Wall Street Has Engaged in Widespread Manipulation of Mortgage Funds

Securities that contain loans for properties like hotels and office buildings have inflated profits, the whistleblower claims. As the pandemic hammers the economy, that could increase the chances of another mortgage collapse.

The Trump Administration Says a New Bailout Program Will Help 35 Million Americans. It Probably Won’t.

Experts from across the political spectrum fear that the Federal Reserve’s new Main Street Lending program won’t reach enough businesses or save enough jobs.

The Bailout Is Working — for the Rich

The economy is in free fall but Wall Street is thriving, and stocks of big private equity firms are soaring dramatically higher. That tells you who investors think is the real beneficiary of the federal government’s massive rescue efforts.

One Thing the Pandemic Hasn’t Stopped: Aggressive Medical-Debt Collection

U.S. hospitals are in the spotlight for being on the frontline of fighting the pandemic. But in the shadows, debt collection operations continue, often by the same institutions treating coronavirus patients, all while unemployment and uncertainty soar.

Coronavirus Put Her Out of Work, Then Debt Collectors Froze Her Savings Account

Kim Boatswain’s tax refund could have helped her get through the coronavirus slowdown. But debt collectors seized it. There are few options for Texans like Boatswain whose money was taken just before the state temporarily banned such garnishments.

For Americans With Bills to Pay, Help Is on the Way. Sort Of.

Politicians have touted debt relief, but the various proposals are patchwork. Many homeowners and renters won’t get much help; those struggling with credit card, car and other loan payments will get none.

Chicago Temporarily Halts Some Debt Collections and Ticketing Amid Coronavirus Pandemic

Mayor Lori Lightfoot said the move to waive late penalties on city debts and stop the booting of vehicles was aimed at helping low-income residents.

Beginner’s Luck: How One Video Gambling Company Worked the Odds and Took Over a State

Funded in part by his wealthy family and aided by a personal connection at the Illinois Gaming Board, Andrew Rubenstein’s Accel Entertainment now owns a third of the state’s video gambling machines, making it the biggest video gambling operator in the nation.

A State Senator Had Thousands of Dollars in Ticket Debt. Now She’s Fighting to Make Sure Others Won’t.

Our Q+A with Illinois state Sen. Celina Villanueva, who introduced a bill to end driver’s license suspensions for unpaid red-light tickets.

Utah Representative Proposes Bill to Stop Payday Lenders From Taking Bail Money from Borrowers

Debtors prisons were banned by Congress in 1833, but a ProPublica article that revealed the sweeping powers of high-interest lenders in Utah caught the attention of one legislator. Now, he’s trying to do something about it.

Tens of Thousands of People Lost Driver’s Licenses Over Unpaid Parking Tickets. Now, They’re Getting Them Back.

Gov. J.B. Pritzker signed legislation Friday to end license suspensions for unpaid parking tickets, affecting nearly 55,000 Illinois motorists. Lawmakers cited ProPublica Illinois and WBEZ Chicago reporting for leading to the new law.

How to File Your State and Federal Taxes for Free in 2020

TurboTax and other tax prep services advertised themselves as “free,” but we found several ways that they tricked people into paying. Here's our guide to preparing and filing your taxes without falling into a trap.

Our Journalists Stopped Calling People Hard-to-Reach and Listened to Them. Here’s What Worked.

We researched why people were reluctant to talk about medical debt, and designed an outreach strategy based on what we learned.

A Half-Million Chicago Drivers Have Unpaid Sticker Tickets, but Only 11,400 Applied for the City’s Relief Program

Advocates for ticket reform say they’re disappointed the city didn’t do more to encourage Chicago motorists to sign up for its debt relief program. The city says more reforms are coming.

How People Are Using Our Chicago Parking Ticket Data in Their Research

Close to 1,300 people have downloaded data from our app, The Ticket Trap. We talked with some of them.

Hundreds of Thousands of Chicago Motorists Could Receive Debt Relief From Vehicle Sticker Tickets as the City Expands Reform

Attention, Chicago motorists: You have until Oct. 31 to buy a city sticker and then qualify for a new debt forgiveness program.

Here’s What to Expect From Chicago City Council’s Ticket Reform

Chicago became the largest U.S. city to enact major reforms to its system of parking fines and fees. City officials say more changes are coming.

Chicago City Council Approves Ticket and Debt Collection Reforms to Help Low-Income and Minority Motorists

The measures, which were prompted by a ProPublica Illinois and WBEZ Chicago investigation, are scheduled to take effect by mid-November.

Parents Gave Up Custody of Their Children to Help Them Get Financial Aid. Now, Some Are Abandoning That Idea.

Some families are frustrated about a public backlash, saying what they did was legal. They say the real problem is the cost of higher education.

How a Video Gambling Company Helped Bankroll Local Politicians

And updates on the creation of new casinos around the state.

Inside the Illinois House Hearing on the Financial Aid Scandal

Lawmakers described the practice as disturbing, disheartening and shocking.

At Hearing on Financial Aid Scandal, Lawmakers Grill Officials and Look to Close a Loophole

Illinois politicians considered denying admission to students whose families exploited the guardianship law to qualify for aid they wouldn’t otherwise receive, saying it was an “injustice.”

From Truck Stops to Elections, a River of Gambling Money Is Flooding Waukegan

Owners of one of Illinois’ largest video gambling companies are behind efforts to influence city politics, expand gambling and build a casino near land they control.

El Departamento de Educación Federal Quiere Frenar la “Trama Fraudulenta de Ayuda Estudiantil” en que Padres Ceden La Custodia a Través de Tutelas Dudosas

Un día después de nuestro reportaje, el inspector general del departamento dice que quiere cerrar los agujeros legales de ayuda financiera.

How We Got the Story About Parents Transferring Guardianship of Their Kids to Win Financial Aid They Wouldn’t Otherwise Qualify For

A tip, and then lots of work — including looking through nearly 2,000 files — over a very short period of time.

Illinois Lawmakers Call Hearing to “Demand Answers” and Find Ways to Close a Loophole in College Financial Aid Scandal

Legislators said parents who turn over guardianship of their children to get financial aid engaged in a “manipulative practice.” They’re exploring whether they can subpoena parents to testify.

Padres Ceden La Custodia de Sus Hijos para Conseguir Becas Universitarias Basadas en Necesidad Económica

Primero, los padres transfieren la tutela de sus hijos adolescentes a un amigo o pariente. Después, el estudiante declara independencia financiera para calificar para ayudas monetarias y becas.

U.S. Department of Education Wants to Stop “Student Aid Fraud Scheme” Where Parents Give Up Custody Through Dubious Guardianships

One day after our reporting, the department’s inspector general said it wants to close financial aid loopholes.

Parents Are Giving Up Custody of Their Kids to Get Need-Based College Financial Aid

First, parents turn over guardianship of their teenagers to a friend or relative. Then the student declares financial independence to qualify for tuition aid and scholarships.

She’s Risked Arrest by Driving With a Suspended License for Seven Years. This Week She Got Some Big News.

Some 55,000 Illinoisans could regain their driver’s licenses very soon.

Chicago Mayor Proposes Reforms That Would Make Life Easier for Thousands of Black and Low-Income Drivers

After more than a year of reporting from ProPublica Illinois and WBEZ, Mayor Lori Lightfoot announced ticketing changes and said she would support legislation to change state law — beginning to make good on a campaign promise.

Hate Getting Parking Tickets in Chicago? Here’s How You Can Start Change-Making Conversations About the City’s Ticketing System.

We’ve created an event toolkit to help communities start or continue conversations about how Chicago’s parking and vehicle ticketing system drives motorists into debt and jeopardizes livelihoods.

Nonprofit Christian Hospital Suspends Debt Collection Lawsuits Amid Furor Over Suing Its Own Employees

Methodist Le Bonheur Healthcare is reevaluating its policy after an MLK50-ProPublica investigation found that it had filed 8,300 lawsuits in the past five years, including against many of its own employees.

Chicago Can’t Hold Impounded Vehicles After Drivers File for Bankruptcy, Court Says

A federal appeals court said the city’s aggressive legal strategy, aimed at discouraging motorists with unpaid ticket debt from filing under Chapter 13, violated the basic protections of bankruptcy, and the city was doing so mostly to generate revenue.

Millionaire CEO of Nonprofit Hospital That Sues the Poor Promises Review of Policies

Methodist Le Bonheur Healthcare promised a policy review after an investigation by MLK50 and ProPublica found it had sued 8,300 patients — including its own employees — over medical debt. Its CEO has not responded to our questions.

Low-Wage Workers Are Being Sued for Unpaid Medical Bills by a Nonprofit Christian Hospital That Employs Them

Methodist Le Bonheur Healthcare has sued many of its own employees over unpaid medical bills and garnishes their wages; its health care plan prevents them from going to competitors with better financial assistance.

The Nonprofit Hospital That Makes Millions, Owns a Collection Agency and Relentlessly Sues the Poor

Nonprofit hospitals pay virtually no local, state or federal income tax. In return, they provide community benefits, including charity care to low-income patients. In Memphis, Methodist Le Bonheur Healthcare has brought 8,300 lawsuits for unpaid medical bills in just five years.

This Memphis Hospital System Flouts IRS Rules by Not Publicly Posting Financial Assistance Policies

Nonprofit hospitals must post financial assistance policies for the public to see, including in emergency rooms. But Methodist Le Bonheur Healthcare’s five Shelby County emergency rooms had no signs or displays when a reporter checked.

How We Tallied Medical Debt Lawsuits and Wage Garnishments in Memphis

We found that Methodist Le Bonheur Healthcare filed more lawsuits and won more wage garnishment orders than any other hospital system in Shelby County. Here’s how we did it.

As Illinois Expands Gambling, It Will Also Try to Determine How Many Gambling Addicts It Has

Illinois will finally conduct a thorough study of the gambling problem in the state — the first such survey in nearly 30 years. It said it will spend more money to treat addiction, too.

Illinois Is Poised to Become the Gambling Capital of the Midwest

And like the state’s last gambling expansion, in 2009, the massive new bill could bring trouble.

Of Course This Happened in Illinois. Why Wouldn’t It?

Lawmakers are making money from video gambling operators. A vote on gambling expansion may happen Friday.

Riverboat Gambling Eyes a Move to Dry Land, Sports Teams Backing Sports Betting and Other Quiet Expansions

Many People are Too Broke for Bankruptcy. A New Report Suggests Some Fixes.

For many people, filing for bankruptcy is a luxury that’s out of reach. A new report by the primary bankruptcy professional organization is full of recommendations that, if implemented, could help change that.

The Missing Millions: Some States Are Still Waiting for the Gambling Windfall

Legalized Betting Could Change How We Watch Sports

Everybody in Chicago’s Mayor’s Race Says They Want Ticket Reform

Proposals from the 14 candidates range from studying ticketing enforcement disparities to overhauling payment plans.

Feeling Trapped by Vehicle Tickets? Let’s Talk About It — Live

We’re hosting a community forum on March 4 and would love to see you.

How to Use the Ticket Trap, Our New Database That Lets You Explore How Chicago Tickets Motorists and Collects Debt

We hope you’ll play around with it and let us know how we can make it better.

We Want to Hear About Your Experiences With Vehicle Tickets, So We Created a Facebook Group

We’ll share our latest stories there and give you a preview of an upcoming project.

Chicago Task Force Will Take on Ticket and Debt Collection Reform

The group is part of an effort to make vehicle ticketing less unfair.

Chicago Throws Out 23,000 Duplicate Tickets Issued Since 1992 to Motorists Who Didn’t Have Vehicle Stickers

The move is the city’s latest effort to reform its troubled ticketing and debt collection practices.

Chicago City Council Approves Modest First Reforms on Ticketing and Debt

The changes signal a growing acknowledgement that the city’s reliance on fines and fees to generate revenue has come at a significant cost for some residents.

Top Chicago Alderman Adds to Growing Momentum for Ticket and Debt Reform

The proposal, the latest in a series of reforms aiming to respond to growing public pressure, would make it easier for motorists to avoid having their driver’s licenses suspended.

Chicago Considers Wiping Away Old Ticket Debt for Motorists Who File for Chapter 7 Bankruptcy

The proposal is intended to discourage drivers from filing for Chapter 13 bankruptcy, but it does nothing to change onerous payment plans for motorists who don’t file at all.

Chicago Alderman Proposes Reining in Ticket Penalties That Drove Thousands of Black Motorists Into Debt

The proposal would cap late penalties and create community service alternatives to some fines.

Chicago City Clerk Calls for Reforms of Vehicle Sticker Program

Anna Valencia proposed creating city sticker options so low-income drivers can afford to be in compliance and avoid costly tickets.

What’s the City of Chicago Doing About Its Problem With Duplicate Sticker Tickets?

Seven weeks after the city pledged to address the issue, drivers are still on the hook — and now Chicago’s ticketing practices are becoming an issue in the mayor’s race.

The “Terrible” Consequences of Chicago’s Ticketing Policies

The city tried to raise revenues by hiking the cost of sticker tickets, but instead hurt motorists in low-income, black neighborhoods.

Chicago Hiked the Cost of Vehicle City Sticker Violations to Boost Revenue. But It’s Driven More Low-Income, Black Motorists Into Debt.

Now, a former official regrets the move and wants the city to revisit it. Some policies, she said, are “terrible.”

How ProPublica Illinois and WBEZ Worked Together to Find Thousands of Duplicate Tickets in Chicago

We heard from you about how ticket debt, especially from $200 city sticker citations, has affected you. And we would like your help as we continue our reporting.

Chicago Begins To Rethink How Bankruptcy Lawyers Get Paid

Judges are demanding that lawyers tell their clients that their other debts might not get paid, but their lawyers will.

Some States No Longer Suspend Driver’s Licenses for Unpaid Fines. Will Illinois Join Them?

Our analysis shows suspensions tied to ticket debt disproportionately affect motorists in largely black sections of Chicago and its suburbs.

She Owed $102,158.40 in Unpaid Tickets, but She’s Not in the Story

Still, we want to tell you a little bit about her, and about some of the other people we interviewed, because they helped inform our ticket debt investigation.

The Many Roads to Bankruptcy

Here are some stories of Chicagoans driven into ticket debt.

Without Fanfare, Equifax Makes Bankruptcy Change That Affects Hundreds of Thousands

For years, an Equifax policy has treated some Chapter 13 filers differently than the other two major credit rating agencies. After ProPublica asked about it, the company said it would change the policy.

Chicago’s Bankruptcy Boom

ProPublica’s analysis of racial disparities in bankruptcy revealed a skyrocketing number of filings in Chicago’s black neighborhoods. But most of the cases will fall apart before the debts are wiped away.

Bankruptcy: What’s the Difference Between Chapter 7 and Chapter 13?

Key differences between the chapters make choosing the right one critical for success. Using our analysis, we explain how they work and how people fare under each.

What Can Be Done Right Now to Fix the Legal System for Debt Collection

America’s out-of-date, unfair laws for collecting debts could be dramatically improved by these simple steps.

How We Analyzed Racial Disparity in Debt Collection Lawsuits

An explanation of how we analyzed whether debt collection lawsuits disproportionately impact black communities.

The Color of Debt: How Collection Suits Squeeze Black Neighborhoods

In a first-of-its-kind analysis, ProPublica reveals that the suits are far more common in black communities than white ones.