How do I update my credit card or address?
How do I update my credit card or address through PayPal?
How do I update my monthly donation amount?
How do I update my monthly donation amount through PayPal?
How do I cancel my monthly donation amount?
How do I cancel my monthly donation amount through PayPal?

How do I update my credit card or address?

Monthly gifts made on our website are managed by Classy, our payment processor. To make changes, open any of your monthly donation receipts, sent by email from [email protected]. Please note that you will be taken to Classy’s site to manage your gift.

At the bottom of your receipt email:

  1. Click on the arrow next to “Manage Your Donation”
  2. Create a profile by entering a password and logging in.
  3. Click “Edit Donation” link in the middle section.
  4. Enter the new information, and when you're finished, click "Save changes" and you're all done!

How do I update my monthly donation amount?

You must access the receipt email that you receive from us each month from your mobile phone to change the amount:

  1. Click on the arrow next to “Manage Your Donation”
  2. Create a profile by entering a password and logging in.
  3. Click “Edit Donation” link in the middle section.
  4. Enter the new amount, and when you're finished, click "Save changes" and you're all done!

How do I cancel my monthly donation amount?

In the receipt email that you receive from us each month:

  1. Click on the arrow next to “Manage Your Donation”
  2. Create a profile by entering a password and logging in.
  3. Click “Edit Donation” link in the middle section.
  4. The “Cancel Recurring Donation” link is towards the bottom of the page. Once you click, a cancellation pop-up message will appear for your confirmation. Click the red cancel button to complete your cancellation.

How do I update my credit card or address through PayPal?

If you donated by using an existing PayPal account, you can update your payment information or cancel your gift through your PayPal Wallet:

  1. Log into your PayPal account
  2. Select the “Wallet” tab
  3. Click on the “Payment Method” you wish to update an existing payment
  4. Click the Settings cog next to Log Out
  5. Navigate to Payments tab
  6. Click on “Manage Automatic Payments”
  7. Choose ProPublica listed under your Active Automatic Payments
  8. Click on “Payment Method” to review or update your payment information

If you donated using the PayPal button without an existing PayPal account, please contact [email protected] and we can update your payment information from our end.

How do I update my monthly donation amount through PayPal?

Please contact us at [email protected] to change your monthly donation amount. PayPal does not currently allow donors to update the amount themselves.

How do I cancel my monthly donation amount through PayPal?

If you donated by using an existing PayPal account, following are instructions to cancel your monthly donation:

  1. Log into your PayPal account
  2. Click the Settings cog next to Log Out
  3. Navigate to Payments tab and click
  4. Click on “Manage Automatic Payments”
  5. Choose ProPublica listed under your Active Automatic Payments
  6. Click “Cancel” in the status section
  7. A notification message will appear, continue with clicking on the blue Cancel Automatic Payments button to complete your cancellation.

If you donated using the PayPal button without an existing PayPal account, please contact [email protected] and we can cancel your payment information from our end.